Because we have a high standard of quality, we make every piece to order, your purchase will be shipped within 1-5 business days.
Orders over $150:
Express Tracked Shipping - arrives within 7 business days from shipping date:
Standard shipping does not include tracking numbers and it is the responsibility of the buyer to choose the shipping method.
Once we have shipped the order we are not responsible for the length of time that the package takes to arrive, please note that orders shipped outside of Canada will go through customs which can take extra time.
We are not responsible for lost or missing items that do not have a tracking number.
For items with a tracking number we will accept claims for lost packages. It is up to the buyers discretion to purchase express tracked package.
If for some reason you are not satisfied with your purchase, you can ship it back within 30 days for a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Reasons for no refund:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.