This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shamansisters.ca and www.shamansisters.com (the “Sites”).
The Personal Information We Collect
When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Sites, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, phone number and any other data we need to fulfil the order, service or offering). We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you,
Screen our orders for potential risk or fraud, and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
How We Share Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here: We also use Wix to power our web pages and Acuity Scheduling to power our booking and reservation platform.
We also share your booking information with the practitioner that you book your service with, as well as with any practitioners that administer the workshops, trainings and retreats that you register for through our Sites.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at
You can opt out of targeted advertising by:
FACEBOOK -
GOOGLE -
BING -
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
'Do Not Track' and European Customer Practices
Please note that we do not alter our Sites' data collection and use practices when we see a 'Do Not Track' signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a purchase through the Sites), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you make a purchase through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, changes to our practices or for other operational, legal or regulatory reasons.
You may review any changes made to this Privacy Policy by visiting this page.
Contact Us
For more information about our privacy practices, please contact us by e-mail at admin@shamansisters.com.
